T E L W I S

FREQUENTLY ASKED QUESTIONS

the repair time usually takes up to two business days. In more difficult cases it can be extended to several business days but the customer will be notified of this case.

Shipment with a repaired module will be sent via DHL. Delivery time usually one business day. At the client’s request, it is possible to send the package to another courier e.g. UPC or economic package with regular Post Office

Payments for the service can be made by bank transfer or  Paypal system to the company’s account

We issue a written guarantee for the service performed for a period of 3 or 6 months depending on the year of manufacture of the given module (instrument) and on such factors as: the module’s technical condition, type of damage and whether the module has already been repaired before.

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contact us
  • Email: elektronika@telwis.pl
  • mobile phone: +48 534 537 492
  • phone open 9.00 – 14.00 except weekends